Responsible gambling

Responsible Gaming at Century Downs Racetrack Casino

At Century Downs Racetrack Casino, we take responsible gaming seriously. We want to ensure that our guests have a safe and enjoyable experience while visiting our facility.

Voluntary Self-Exclusion Program

Century Downs participates in the Alberta Voluntary Exclusion Program (AVEP), which allows individuals who wish to exclude themselves from casino activities for varying periods of time. This program is designed to help individuals manage their gaming habits and prevent problem gaming.

If you or someone you know would like more information about this program, please speak with our staff at the property.

Problem Gambling Resources

Century Downs Racetrack Casino recognizes that some guests may be struggling with problem gambling issues. We have partnered with various organizations that provide support and resources for individuals experiencing problems related to their gaming activities.

The Canadian Council on Problem Gamblers (CCPG)
Responsible Gambling Canada
Alberta Addiction Helpline

Responsible Gaming Initiatives

Our property has implemented several responsible gaming initiatives designed to promote safe gaming practices among our guests. These initiatives include:

Mandatory training for all staff members on responsible gaming practices and problem gambling awareness
Implementation of a comprehensive responsible gaming policy that outlines guidelines for responsible gaming, self-exclusion, and assistance programs

Available Tools

We offer several tools and resources designed to help you manage your gaming habits and prevent problem gaming.

Deposit limits: Limit the amount of money that can be deposited into your account
Time-outs: Set a time period during which gaming activities are restricted or suspended
Self-exclusion agreements: Sign an agreement with us to voluntarily exclude yourself from casino activities for a specified period

Responsible Gaming Messaging

We believe in providing responsible gaming messaging throughout our property. This includes signage, brochures, and staff interventions designed to encourage safe gaming practices among our guests.

If you have any questions or concerns about responsible gaming at Century Downs Racetrack Casino, please do not hesitate to speak with one of our staff members.